Entry-Level IT Operations Specialist

Value Apothecaries; Romeoville (IL); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Backup dependent care

Adoption assistance

Infertility coverage

Family building support

Behavioral health solutions

Paid parental leave

Paid caregiver leave

Training programs

Professional development resources

Mentorship programs

Employee resource groups

Volunteer activities

Job summary

Cencora is seeking an IT Operations Specialist in Romeoville, IL to perform routine system administration, monitor availability, and maintain audit-ready records. You will follow runbooks and assist with incident intake, with a Bachelor’s degree and under 2 years of IT experience; ITIL/CompTIA certs are preferred. Monday–Friday, 8:30am–5:00pm.

Salary range $26.00–$29.00 per hour; benefits include medical, dental, vision, and other family and professional development programs. Location: 1001 W.

Qualifications

• Bachelor's degree in information technology, computer science, information systems, or a related field, or equivalent experience required.
• Less than 2 years of experience in IT operations, technical support, infrastructure support, systems support, or related field required.
• ITIL Foundation, CompTIA A+ or Network+, or cloud fundamentals certifications preferred.

Responsibilities

• Performs routine system administration tasks including user account maintenance, access provisioning, and basic configuration updates within established procedures and approval requirements.
• Monitors system availability and basic performance indicators, escalating anomalies, alerts, and service disruptions to senior team members for resolution.
• Maintains accurate, organized system records, configuration logs, and administrative documentation that support audit readiness and operational traceability.
• Executes scheduled maintenance tasks, system checks, and administrative workflows following defined runbooks and step-by-step operational procedures.
• Supports incident and service request intake by logging tickets, gathering required information, and routing issues to the appropriate team within established service management procedures.

Skills

System administration

Incident management

Documentation

Education

Bachelor's degree in information technology / computer science / information systems or related field

Job description

Cencora is seeking an IT Operations Specialist in Romeoville, IL to perform routine system administration, monitor availability, and maintain audit-ready records. You will follow runbooks and assist with incident intake, with a Bachelor’s degree and under 2 years of IT experience; ITIL/CompTIA certs are preferred. Monday–Friday, 8:30am–5:00pm.

Salary range $26.00–$29.00 per hour; benefits include medical, dental, vision, and other family and professional development programs. Location: 1001 W.