Junior Help Desk Technician — Hybrid, Growth & Impact

CloudEdge Corp; Minot (ND); Hybrid; USD 51,000 - 77,000; Full time

Job summary

CloudEdge Corp in Minot, ND seeks a junior Help Desk Technician who treats CompTIA A+ documentation as a draft to improve. If you have 1+ year in technology, this freelance role offers $51,000 - $77,000 plus room to lead and grow.

You will defend uptime, own data integrity, document processes, and pair with analysts to align models with real behavior. Hybrid schedule and growth opportunities await.

Qualifications

• 1+ years in technology
• Bachelor's degree or equivalent practical experience
• Ability to thrive independently and in a team
• Judgment to say no to bad ideas
• Adaptability and resilience with shifting requirements
• Stakeholder management and DHCP curiosity
• Good written communication

Responsibilities

• Defend CloudEdge Corp uptime through the 2 a.m. Minot pages nobody volunteers for
• Own data integrity across CloudEdge Corp's CompTIA A+ stores so Minot numbers never lie
• Ship DHCP experiments fast, kill the losers, and double down on what sticks
• Document the Teamwork system so the next junior engineer onboards in days, not weeks
• Pair with technology analysts so CloudEdge Corp's CompTIA A+ models match real behavior

Skills

Adaptability

Teamwork

Communication

Stakeholder management

DHCP knowledge

Judgment

Written communication

Education

Bachelor's degree in a related field or equivalent

Tools

Linux Bash

Job description

CloudEdge Corp in Minot, ND seeks a junior Help Desk Technician who treats CompTIA A+ documentation as a draft to improve. If you have 1+ year in technology, this freelance role offers $51,000 - $77,000 plus room to lead and grow.

You will defend uptime, own data integrity, document processes, and pair with analysts to align models with real behavior. Hybrid schedule and growth opportunities await.