Junior Enterprise Applications Specialist

Hawaii Pacific University; Honolulu (HI); On-site; USD 85,000 - 110,000; Full time

Job summary

Hawaii Pacific University seeks an Application Administrator to consult on core business systems (SIS, FIS, HRIS or ERP) and to develop solutions for process improvements. You will document changes, perform testing, and support system integration with IT services and campus users.

The role emphasizes data integrity, user training, and translating technical details for non-technical staff, while maintaining operations across multiple enterprise apps.

Qualifications

• Bachelor's degree in Computer Science, MIS, or related field or 3 years IT experience in lieu of a degree.
• Experience working within fully integrated systems including applications, databases, and APIs.
• Experience administering an enterprise-wide application.

Responsibilities

• Provide tech support and consultation for SIS/FIS/HRIS, including data analytics and integrations.
• Analyze requirements, design, test, and implement solutions; monitor for issues and communicate changes.
• Create and maintain documentation for designated systems and communicate new releases to end users.
• Manage tools like Banner, CRM, LMS, CMS with data imports/exports, reporting, and user administration.
• Coordinate with end users and vendors to address gaps and ensure data integrity.

Skills

Systems analysis

Technical documentation

User training

Communication

Education

Bachelor's degree in Computer Science, MIS, or related field

3 years IT experience in lieu of a degree

Tools

Banner

CRM systems

LMS

CMS

Job description

Hawaii Pacific University seeks an Application Administrator to consult on core business systems (SIS, FIS, HRIS or ERP) and to develop solutions for process improvements. You will document changes, perform testing, and support system integration with IT services and campus users.

The role emphasizes data integrity, user training, and translating technical details for non-technical staff, while maintaining operations across multiple enterprise apps.