IT Solutions Analyst: Enterprise Apps & Automation Lead

Liliʻuokalani Trust; Honolulu (HI); On-site; USD 90,000 - 120,000; Full time

Job summary

Liliʻuokalani Trust in Honolulu, HI seeks an IT Solutions Analyst to join a small, highly skilled IT team. You will support administration, optimization, and ongoing improvement of enterprise applications including Salesforce, Dayforce, NetSuite, Axiom, Concur, and Ramp, working with Finance, HR, and Programs.

Responsibilities include system administration, mastering key apps, designing low-code workflows, API integrations, testing, and ensuring data integrity.

Qualifications

• Bachelor’s degree or equivalent experience in IT, CS, MIS or related field.
• 3–5 years supporting enterprise applications (HRIS/ERP/CRM).
• Experience with Salesforce and Dayforce required.
• Knowledge of APIs, integrations, ETL, reporting and analytics.
• Experience with workflow automation and low-code platforms.

Responsibilities

• Serve as system administrator and primary internal support resource for enterprise applications.
• Act as Super User for Salesforce and Dayforce and key contact for NetSuite, Axiom, Concur, and Ramp.
• Design, build, and maintain low-code workflow automations (Salesforce Flow, Power Automate).
• Support integrations and API-based data flows between enterprise systems.
• Gather requirements, translate to specs/user stories, and support UAT.
• Provide Tier 1/2 tech support and maintain documentation.

Skills

Enterprise apps support

APIs & Integrations

Low-code platforms

Reporting & analytics

Agile methodologies

Education

Bachelor's degree in Information Technology, Computer Science, MIS, Business Administration, or related field

Tools

Salesforce

Dayforce

NetSuite

Axiom

Concur

Ramp

Salesforce Flow

Power Automate

Microsoft 365

Excel

Tableau

SharePoint

Job description

Liliʻuokalani Trust in Honolulu, HI seeks an IT Solutions Analyst to join a small, highly skilled IT team. You will support administration, optimization, and ongoing improvement of enterprise applications including Salesforce, Dayforce, NetSuite, Axiom, Concur, and Ramp, working with Finance, HR, and Programs.

Responsibilities include system administration, mastering key apps, designing low-code workflows, API integrations, testing, and ensuring data integrity.