Junior Desktop Support Technician – Education IT

Alltech Enterprises, LLC; Pasadena (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Alltech Solutions is seeking a Desktop Support Technician to provide on-site and phone support for customers and corporate offices in Pasadena. You will install PCs, LANs, and cabling, image workstations, and assist in moves while handling Windows software and hardware.

The role requires knowledge of MS Office, TCP/IP and Windows Active Directory, plus familiarity with Windows Server 2003/2008, cabling, and networking gear. A HS diploma and 1+ year related experience are preferred.

Qualifications

• High school diploma or equivalent; 1 year related experience preferred
• BS in Computer Science or related field preferred
• Experience in help desk or educational industry preferred
• Proficient with MS Office, TCP/IP, and Windows AD environment

Responsibilities

• Install PCs, LANs and cabling software
• Image workstations and laptops with Windows software
• Provide on-site and phone support for customers and offices
• Assist in PC moves and lift up to 20 lbs; travel as needed

Skills

MS Office

TCP/IP

Active Directory

Group Policy

Windows Server

Cabling

Wireless and routers

SQL Server

Customer service

Education

High school diploma

BS in Computer Science

Tools

Windows Server 2003/2008

Job description

Alltech Solutions is seeking a Desktop Support Technician to provide on-site and phone support for customers and corporate offices in Pasadena. You will install PCs, LANs, and cabling, image workstations, and assist in moves while handling Windows software and hardware.

The role requires knowledge of MS Office, TCP/IP and Windows Active Directory, plus familiarity with Windows Server 2003/2008, cabling, and networking gear. A HS diploma and 1+ year related experience are preferred.