Junior Customer & Sales Support Specialist (JDE)

Jobs Finder; Burbank (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Jobs Finder seeks an Associate Specialist within Customer & Sales Support to help deliver a seamless customer experience. You will engage with customers, support order management, and collaborate with internal sales teams, using JD Edwards (JDE) and CRM tools.

This role is ideal for someone early in their career who is eager to develop hands-on skills in customer engagement, sales operations, and business support functions.

Qualifications

• 0–2 years of professional experience in customer service, sales support, or related field.
• Hands-on experience with JD Edwards (JDE) is required.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with CRM systems is a plus.

Responsibilities

• Serve as a primary contact for customer inquiries via phone, email, and chat.
• Deliver timely, accurate information regarding products, services, and order status.
• Build positive relationships through professional and solutions-oriented communication.

Skills

Customer service mindset

Strong communication

Detail-oriented

Team player

Multitasking

Tools

JD Edwards (JDE)

CRM systems

Microsoft Office

Job description

Jobs Finder seeks an Associate Specialist within Customer & Sales Support to help deliver a seamless customer experience. You will engage with customers, support order management, and collaborate with internal sales teams, using JD Edwards (JDE) and CRM tools.

This role is ideal for someone early in their career who is eager to develop hands-on skills in customer engagement, sales operations, and business support functions.