JDE ERP Support Specialist — Global IT Growth, PTO & 401(k)

IDEX Corporation; United States; On-site; USD 78,000 - 117,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement savings with company

PTO

Job summary

IDEX Corporation is seeking a JD Edwards (JDE) Support Specialist to provide frontline ERP support and troubleshooting for JDE and related bolt-on packages. The position works with the IT Manager and local Business Unit Leadership to improve operational performance through optimal use of JDE as a shared service.

The role requires a Bachelor's degree in finance or Computer Science and at least three years of JDE applications experience.

Qualifications

• Bachelor’s degree in finance, Computer Science, or a related field.
• Three years of JDE applications experience.

Responsibilities

• Provide front-line support for JDE related requests and issues submitted via the helpdesk system.
• Configure and maintain JDE application settings, security roles, menus, and user permissions.
• Troubleshoot and resolve user-reported issues related to JDE modules, interfaces, and business processes.
• Ensure compliance with organizational change management, security, and audit requirements.
• Assist with data analysis, data corrections and mass updates to datasets.
• Support the configuration, testing, and deployment of 3rd party applications related to the ERP system.
• Provide functional support, design and develop new and modified functionality, reports, forms and interface systems in support of Finance/Accounting, Inventory Management, Operations and Customer Service.
• Support corporate application improvements/development projects to ensure successful fulfillment of end-user requirements, accurate testing, training development and quality implementations.
• Identify business process improvement opportunities by implementing standard (or possibly custom) JDE Edwards’ functionality.
• Provide user training, create and maintain documentation, including process flows, support procedures, training materials.

Skills

Programming fundamentals

Time management

Project management

Problem solving

Attention to detail

Advanced computer skills

Education

Bachelor's degree in finance or Computer Science

Job description

IDEX Corporation is seeking a JD Edwards (JDE) Support Specialist to provide frontline ERP support and troubleshooting for JDE and related bolt-on packages. The position works with the IT Manager and local Business Unit Leadership to improve operational performance through optimal use of JDE as a shared service.

The role requires a Bachelor's degree in finance or Computer Science and at least three years of JDE applications experience.