JDE Sales & Customer Support Specialist

Confidential Jobs; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Confidential Jobs in Bedford Park, IL, is seeking a Customer & Sales Support Specialist with JD Edwards experience to join a fast-paced sales team. You will handle order entry, track orders, resolve issues, and support daily administrative tasks.

The ideal candidate has 0–2+ years in customer service or sales support, strong communication, Excel proficiency, and hands-on JD Edwards/JDE familiarity.

Qualifications

• 0–2+ years of experience in customer service or sales support.
• Hands-on JD Edwards (JDE) experience strongly preferred.
• Proficiency with Microsoft Excel and standard Office tools.
• Experience entering and tracking customer orders in an ERP system.

Responsibilities

• Respond to customer inquiries via phone and email in a timely and professional manner.
• Enter, process, update, and track customer orders within JD Edwards (JDE).
• Coordinate with sales, operations, billing, and other departments to ensure accurate and timely order fulfillment.
• Research and resolve customer questions, order discrepancies, and service issues.

Skills

Customer service

Order processing

Sales support

Communication skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree (plus)

Tools

JD Edwards (JDE)

Microsoft Excel

Office tools (Outlook/Word)

Job description

Confidential Jobs in Bedford Park, IL, is seeking a Customer & Sales Support Specialist with JD Edwards experience to join a fast-paced sales team. You will handle order entry, track orders, resolve issues, and support daily administrative tasks.

The ideal candidate has 0–2+ years in customer service or sales support, strong communication, Excel proficiency, and hands-on JD Edwards/JDE familiarity.