Junior Auto/Mechanical Claims Adjuster (Hybrid/Remote)

Phoenix American; Miami (FL); Hybrid; USD 50,000 - 59,000; Full time

Benefits offered by this job

Bonus after 6 months

Work from home option

Job summary

Phoenix American Incorporated is seeking a Junior Auto/Mechanical Claims Adjuster in Miami, FL. The role offers a hybrid/remote arrangement with full-time hours and a salary range of $50,000 to $59,360 per year. Some work-from-home flexibility is available, with office hours 8:00 a.m.

– 6:30 p.m., Monday through Friday, and no weekends. A $2,500 bonus is awarded after 6 months of service. Responsibilities include handling calls in a busy call center, applying automotive knowledge to claims,

Qualifications

• Mechanical knowledge in automotive and/or RV repair systems.
• Skilled in diagnosing automotive mechanical failures.
• Excellent verbal and written communication skills.
• Problem-solving skills and a high level of patience.
• Ability to multitask.
• Proficient typing and computer skills.
• ASE certifications or factory equivalent a PLUS!

Responsibilities

• Place outgoing and take incoming calls in a fast-paced call center environment.
• Apply automotive technical knowledge to address each claim.
• Verify coverage against requested repairs; verify repair costs of parts and labor using Alldata, Mitchell and other national labor time guides.
• Use professional verbal communication skills with callers and written communication skills to document claims.
• In some cases, assign independent inspectors to investigate claims, review reports and photos to determine applicable coverage.

Skills

Mechanical knowledge

Diagnose mechanics

Verbal and written communication

Problem-solving and patience

Multitasking

Typing and computer skills

ASE certifications

Tools

Alldata

Mitchell

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Junior Auto/Mechanical Claims Adjuster (Hybrid/Remote)

Claims Full Time Miami, FL, US

Salary Range: $50,000.00 To $59,360.00 Annually

Job Summary:
Qualified candidates may have the option to work from home! We are currently seeking motivated individuals to work full-time or part-time Monday - Friday. Our office hours are from 8:00 a.m.- 6:30 p.m. NO WEEKENDS!!! Flexible Schedule! $2500.00 Bonus after completing 6 months of service. This position receives incoming calls from repair facilities reporting mechanical claims and applies technical expertise to investigate the cause of failure, verify coverage and negotiate fair cost for repairs. Our company location is close to Miami International Airport. No insurance adjuster license required.

Responsibilities:

• Place outgoing and take incoming calls in a fast-paced call center environment.
• Apply automotive technical knowledge to address each claim.
• Verify coverage against requested repairs; verify repair costs of parts and labor using Alldata, Mitchell and other national labor time guides.
• Use professional verbal communication skills with callers and written communication skills to document claims.

In some cases, assign independent inspectors to investigate claims, review reports and photos to determine applicable coverage.

Qualifications:

• Mechanical knowledge in automotive and/or RV repair systems.
• Skilled in diagnosing automotive mechanical failures.
• Excellent verbal and written communication skills.
• Problem-solving skills and a high level of patience.
• Ability to multitask.
• Proficient typing and computer skills.
• ASE certifications or factory equivalent a PLUS!