Hybrid/Remote Junior Auto Claims Adjuster

Phoenix American Incorporated; Miami (FL); Hybrid; USD 50,000 - 59,000; Full time

Benefits offered by this job

Bonus after 6 months

Work from home option

Job summary

Phoenix American Incorporated is seeking a Junior Auto/Mechanical Claims Adjuster in Miami, FL. The role offers a hybrid/remote arrangement with full-time hours and a salary range of $50,000 to $59,360 per year. Some work-from-home flexibility is available, with office hours 8:00 a.m.

– 6:30 p.m., Monday through Friday, and no weekends. A $2,500 bonus is awarded after 6 months of service. Responsibilities include handling calls in a busy call center, applying automotive knowledge to claims,

Qualifications

• Mechanical knowledge in automotive and/or RV repair systems.
• Skilled in diagnosing automotive mechanical failures.
• Excellent verbal and written communication skills.
• Problem-solving skills and a high level of patience.
• Ability to multitask.
• Proficient typing and computer skills.
• ASE certifications or factory equivalent a PLUS!

Responsibilities

• Place outgoing and take incoming calls in a fast-paced call center environment.
• Apply automotive technical knowledge to address each claim.
• Verify coverage against requested repairs; verify repair costs of parts and labor using Alldata, Mitchell and other national labor time guides.
• Use professional verbal communication skills with callers and written communication skills to document claims.
• In some cases, assign independent inspectors to investigate claims, review reports and photos to determine applicable coverage.

Skills

Mechanical knowledge

Diagnose mechanics

Verbal and written communication

Problem-solving and patience

Multitasking

Typing and computer skills

ASE certifications

Tools

Alldata

Mitchell

Job description

Phoenix American Incorporated is seeking a Junior Auto/Mechanical Claims Adjuster in Miami, FL. The role offers a hybrid/remote arrangement with full-time hours and a salary range of $50,000 to $59,360 per year. Some work-from-home flexibility is available, with office hours 8:00 a.m.

– 6:30 p.m., Monday through Friday, and no weekends. A $2,500 bonus is awarded after 6 months of service. Responsibilities include handling calls in a busy call center, applying automotive knowledge to claims,