Remote Automotive Claims Adjuster – Mechanical Expert

Service Activation Center, LLC; Oregon; Hybrid; USD 37,000 - 41,000; Full time

Benefits offered by this job

Remote opportunity

Job summary

Service Activation Center, LLC is seeking an experienced Automotive Claims Adjuster to review mechanical breakdown claims from repair facilities. The role requires automotive expertise to evaluate diagnostics, verify contract coverage, and authorize repair costs under the contract terms.

This remote opportunity pays $27–$30 per hour, depending on experience, and involves working with technicians, negotiating parts pricing, and ensuring fair approvals while maintaining empathetic communication

Qualifications

• ASE certifications or at least 1 year hands-on automotive experience
• Strong understanding of automotive systems and diagnostics
• Excellent phone etiquette and negotiation skills
• Proficient with standard office and claims management software
• Bilingual Spanish-English preferred

Responsibilities

• Review and investigate mechanical breakdown claims for warranty coverage
• Assess parts and labor estimates using Alldata for cost-effective pricing
• Collaborate with technicians and service advisors to obtain diagnostics and review repairs
• Review exclusions and maintenance history to approve or deny claims
• Negotiate parts pricing and source alternatives when required
• De-escalate customers and repair facilities with empathy
• Handle overflow calls when Claims Agent is unavailable

Skills

ASE certified

Mechanical systems knowledge

Diagnostics troubleshooting

Telephone negotiation

Office software

Claims software

Bilingual (Spanish-English)

Tools

Alldata

Job description

Service Activation Center, LLC is seeking an experienced Automotive Claims Adjuster to review mechanical breakdown claims from repair facilities. The role requires automotive expertise to evaluate diagnostics, verify contract coverage, and authorize repair costs under the contract terms.

This remote opportunity pays $27–$30 per hour, depending on experience, and involves working with technicians, negotiating parts pricing, and ensuring fair approvals while maintaining empathetic communication