Junior Account Manager - Growth & Customer Success (Hybrid)

Deliverect; Paris (TX); Hybrid; USD 39,000 - 60,000; Full time

Job summary

Deliverect seeks a Junior Account Manager to support the Growth team, driving post-sales success and customer expansion. You will manage a portfolio under senior Account Managers, learning relationship-building, account management basics, and SaaS familiarity.

You will collaborate with Product, Sales, and Support, and play a key role in renewing contracts and identifying opportunities, in a 4-day office + 1-day home hybrid setup.

Qualifications

• Fluency in English with strong written and verbal communication skills.
• Bachelor's degree in Business, Commerce, Marketing, or related field (or equivalent professional experience).
• Excellent interpersonal and relationship-building skills with a genuine interest in customer success.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• A proactive, curious mindset with enthusiasm for learning about SaaS, food tech, and account management.
• Proficiency with CRM tools, spreadsheets, and standard productivity software (Google Workspace, Microsoft Office).
• Ability to work both independently and as part of a collaborative team.

Responsibilities

• Drive commercial growth and retention through full lifecycle of contract renewals and upsell opportunities.
• Serve as main point of contact for customers, gather requirements, and advocate internally with Product, Legal, and Finance teams.
• Build strong relationships with assigned customers through regular communication and engagement; support quarterly business reviews with seniors.
• Collaborate cross-functionally between Product, Support, and Finance to relay requirements and feedback.

Skills

English fluency

Bachelor's degree in Business/Commerce

Interpersonal skills

Organizational skills

Curious SaaS mindset

CRM tools

Independent & team work

Education

Bachelor's degree in Business, Commerce, Marketing or related field

Tools

CRM tools

Google Workspace

Microsoft Office

Job description

Deliverect seeks a Junior Account Manager to support the Growth team, driving post-sales success and customer expansion. You will manage a portfolio under senior Account Managers, learning relationship-building, account management basics, and SaaS familiarity.

You will collaborate with Product, Sales, and Support, and play a key role in renewing contracts and identifying opportunities, in a 4-day office + 1-day home hybrid setup.