Judicial Case Processor I: Entry-Level Court Documents

State of Delaware; Delaware; On-site; USD 36,000 - 48,000; Full time

Job summary

The State of Delaware is seeking an entry-level Judicial Case Processor I to review, prepare, process, and maintain diverse court documents and records. You will work under close supervision, handling routine tasks and learning court operations, information systems, and related procedures.

You will interact with court personnel and the public, providing prompt, courteous service while ensuring accuracy and compliance with rules and standards.

Qualifications

• Coursework, training, education, and/or experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities.
• Coursework, training, education, and/or work experience in record keeping such as maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information.
• Coursework, training, education, and/or work experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
• Coursework, training, education, and/or work experience in customer service such as providing prompt, accurate, and courteous service to customers seeking information, answering requests as quickly as possible, ensuring customers are satisfied with service, and responding to complaints.

Responsibilities

• Receives close supervision from a technical supervisor; the supervisor provides specific instructions on all assignments, and frequent and detailed review of progress, accuracy, and quality of work.
• Conducts routine judicial case processing work and assists with more complex processing work.
• Seeks guidance from higher-level staff on work that is outside a range of specified, acceptable procedures, standards, alternatives, and practices.
• Attends training programs and receives on-the-job training in all aspects of case processing.
• Learns applicable court operations, automated information systems, computer software, and related procedures, practices, and standards.
• Communicates effectively with internal and external stakeholders, judicial officers, court users, justice partners, and members of the public to gather, exchange, and process information/data.

Skills

Document processing

Record keeping

Customer service

Data entry / automated systems

Job description

The State of Delaware is seeking an entry-level Judicial Case Processor I to review, prepare, process, and maintain diverse court documents and records. You will work under close supervision, handling routine tasks and learning court operations, information systems, and related procedures.

You will interact with court personnel and the public, providing prompt, courteous service while ensuring accuracy and compliance with rules and standards.