Joy Creator: Guest Experience Specialist

Nothing Bundt Cakes; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Nothing Bundt Cakes is looking for a Joy Creator to greet guests, help them choose the perfect cake for their celebrations, and ensure orders are accurate and timely. You will educate guests on cake options, manage the POS system, and keep the bakery clean and inviting.

This role emphasizes warmth, efficiency, and teamwork while upholding store standards and promotions. You will help maintain a vibrant, welcoming environment and contribute to a memorable customer experience in a fast-paced

Qualifications

• Greet guests warmly and determine needs with genuine enthusiasm.
• Educate guests on cake options, sizes, flavors, and promotions.
• Assist guests with completing orders accurately.
• Maintain clean display cases and organized bakery presentation.

Responsibilities

• Greet walk-in and phone guests warmly.
• Educate guests on cake distinctions, sizes, flavors, and promotions.
• Process orders efficiently using the POS system.
• Keep bakery clean, organized, and visually appealing.
• Replenish display cases and assist with decorations when needed.

Skills

Guest service

Communication

Teamwork

Attention to detail

Cash handling

Tools

POS system

Job description

Nothing Bundt Cakes is looking for a Joy Creator to greet guests, help them choose the perfect cake for their celebrations, and ensure orders are accurate and timely. You will educate guests on cake options, manage the POS system, and keep the bakery clean and inviting.

This role emphasizes warmth, efficiency, and teamwork while upholding store standards and promotions. You will help maintain a vibrant, welcoming environment and contribute to a memorable customer experience in a fast-paced