Join Our Team: Remote Customer Support Assistant Wanted

Citadelsms; Northern (KY); Hybrid; USD 22,000 - 29,000; Full time

Benefits offered by this job

Flexible work

Remote work

Benefits package via LHH

Job summary

Citadelsms is seeking a Remote Customer Support Assistant to join our customer service team. You will handle administrative tasks and respond to customer inquiries while working from home using company-provided technology.

This temporary remote role offers an $18.50/hour rate, requires at least two years of experience, and provides benefits through LHH during the assignment. The position is expected to last at least 3 months with possible extension.

Qualifications

• At least two years of recent, relevant experience in a similar administrative role.
• Excellent written and verbal communication skills.
• The ability to work effectively in a team setting.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)

Responsibilities

• Supporting the Customer Service department with administrative tasks.
• Entering order information into the database.
• Tracking the status of orders.
• Field customer inquiries over e-mail and phone when needed.
• Managing data in the database.
• Managing customer communications.
• Processing reports.
• All other related tasks as required.

Skills

Customer service experience

Teamwork

Communication skills

Tools

Microsoft Office Suite

Job description

Join Our Team: Remote Customer Support Assistant Wanted

Support ourCustomer Serviceteam withadministrative tasksandcustomer inquiries.

Enjoy$18.50/hour, flexible work, and greatbenefits. Requires2 years of experience.

Remote Customer Support Assistant

Lee Hecht Harrison Recruitment Solutions (LHH) is partnering with a premiere company to fill their open RemoteCustomer SupportAssistant job. To qualify, you must possess at least two years of recent, relevant experience in a similar customer service/administrative role. Our client is a stable, global company. You will earn $18.50 per hour in this role. During the temporary period you will be eligible to sign up for LHH’s benefits package (details below). You will work REMOTE using company-provided technology. This role is expected to last at least 3 months but may be extended depending on our client’s future needs.

Responsibilities:

• Supporting the Customer Service department with administrative tasks
• Entering order information into the database
• Tracking the status of orders
• Field customer inquiries over e-mail and phone when needed
• Managing data in the database
• Managing customer communications
• Processing reports
• All other related tasks as required

Qualifications:

• At least two years of recent, relevant experience in a similar administrative role
• Excellent written and verbal communication skills
• The ability to work effectively in a team setting
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)

Compensation:

Hourly rate of $18.50
Lee Hecht Harrison benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details:$18.50 per hour

Search managed by:Justin Pagador

• Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
• Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
• In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance