Job Posting Title Patient Relations Rep II - Front Office | FPG Colorectal Surgery | Sarasota

SMH First Physicians Group; Sarasota (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Sarasota Memorial Health Care System is seeking a dedicated front-desk receptionist to support patient scheduling, check-in, and checkout processes. You will serve as a liaison among physicians, patients, facilities, and insurers, while maintaining confidentiality and accuracy in daily transactions.

Preferred qualifications include familiarity with EHR/EMR systems and proficiency in Microsoft Office. A high school diploma or GED is required, with an emphasis on professional communication and

Formación

• Candidate must have basic computer and data input skills.
• Pleasant, professional demeanor required.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously with efficiency.
• Dependability and reliability are essential.

Responsabilidades

• Schedule patients and manage front-desk flow (check-in/check-out).
• Handle follow-up activities and coordination with care teams.
• Act as liaison between physician, patient, facility and insurer.
• Manage collections from patients at checkout, while ensuring compliance and confidentiality.

Conocimientos

Computer skills

Data entry

Professional demeanor

Relationship building

Initiative

Multitasking

Dependability

Educación

HS Diploma or GED

Herramientas

EHR/EMR

Microsoft Office

Descripción del empleo

Job Summary

Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth.

Required Qualifications

• - Require computer, keyboard and data input skills.
• - Require pleasant and professional demeanor.
• - Require skill in establishing and maintaining effective working relationships.
• - Require demonstrated initiative and self-direction.
• - Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• - Require dependability/reliability.

Preferred Qualifications

• - Prefer some college or vocational training.
• - Prefer a minimum of one (1) year of experience in a physician office.
• - Prefer knowledge of EHR/EMR.
• - Prefer knowledge of medical terminology.
• - Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
• - Prefer a professional, neat appearance with strong oral and written communication skills.
• - Prefer basic knowledge of third party payers.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/