Job Posting Title Front Office Lead | FPG Internal Medicine & Pediatrics @ Blackburn Point | Osprey

SMH First Physicians Group; Osprey (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

SMH First Physicians Group in Florida is seeking an office assistant to support patient scheduling, check-in/out, and follow-up activities. You will interact with patients, physicians, facilities, and insurers while upholding privacy and compliance standards.

The role requires at least 1 year in a physician office, proficiency with Microsoft Office and basic data entry, and knowledge of EHR/EMR and medical terminology. A neat appearance and strong communication skills are essential.

Qualifications

• Minimum 1 year of experience in a physician office.
• Proficient with Microsoft Word, Excel, Outlook, PowerPoint, and Access.
• Strong oral and written communication; professional appearance.
• Experience with data entry and medical terminology.
• Knowledge of EHR/EMR systems.
• Ability to work independently and reliably.

Responsibilities

• Manage patient scheduling, check-in, checkout, and follow-up.
• Serve as liaison between physicians, patients, facilities, and insurers.
• Handle patient payments at checkout with accuracy.
• Adhere to all compliance standards and maintain patient confidentiality.

Skills

Microsoft Office

Communication skills

Data entry

Professional appearance

Relationship building

Initiative

Multitasking

Reliability

EHR/EMR knowledge

Medical terminology

Education

High school diploma

Some college

Tools

EHR/EMR systems

Job description

Job Summary

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

Required Qualifications

• Require a minimum of one (1) year of experience in a physician office.


• Require skill in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).


• Require a professional, neat appearance with strong oral and written communication skills.


• Require computer, keyboard and data input.


• Require pleasant and professional demeanor.


• Require skill in establishing and maintaining effective working relationships.


• Require demonstrated initiative and self-direction.


• Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.


• Require dependability/reliability.


• Require knowledge of EHR/EMR.


• Require medical terminology.

Preferred Qualifications

• Prefer some college or vocational training.


• Prefer basic knowledge of third party payers.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/