Front Office Lead | FPG Internal Medicine & Pediatrics @ Blackburn Point | Osprey

Sarasota Memorial Health Care System; Osprey (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a patient-oriented office assistant to support daily patient activities and appointments. You will interact with patients, physicians and insurance providers, ensuring smooth scheduling, check-in, checkout, and timely follow-up while upholding confidentiality and compliance.

Experience in a physician office, strong Microsoft Office skills, and professional communication are required.

Qualifications

• Minimum one year of experience in a physician office.
• Proficient in Microsoft Office programs (Word, Excel, Outlook, PowerPoint, Access).
• Professional, neat appearance with strong oral and written communication.
• Computer, keyboard and data input skills.
• Pleasant and professional demeanor.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously with proficiency and efficiency.
• Dependability and reliability.
• Knowledge of EHR/EMR.
• Medical terminology.

Responsibilities

• Patient scheduling, check-in, checkout and follow-up activities.
• Acts as a liaison between physician, patient, facility and insurance company.
• Handles collections of monies from patient at time of checkout.
• Observes compliance standards and maintains patient confidentiality.

Skills

Microsoft Office

Communication skills

Medical terminology

Data entry

Confidentiality

Multitasking

Team relationships

Initiative & self-direction

Patient scheduling

Education

High School Diploma or GED

Tools

EHR/EMR

Job description

Job Summary

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

Required Qualifications

• Require a minimum of one (1) year of experience in a physician office.


• Require skill in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).


• Require a professional, neat appearance with strong oral and written communication skills.


• Require computer, keyboard and data input.


• Require pleasant and professional demeanor.


• Require skill in establishing and maintaining effective working relationships.


• Require demonstrated initiative and self-direction.


• Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.


• Require dependability/reliability.


• Require knowledge of EHR/EMR.


• Require medical terminology.

Preferred Qualifications

• Prefer some college or vocational training.


• Prefer basic knowledge of third party payers.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Employment Screening Requirements

As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/