Jnr L2 Database Administrator (DBA) – MS SQL Server

Tech Mahindra; Dallas (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Job summary

Tech Mahindra is seeking a Junior L2 Database Administrator (DBA) for MS SQL Server in a 24/7 support role. Location is Dallas, TX and Atlanta, GA with Day 1 onsite requirement. Minimum Bachelor’s degree; 3-5 years of experience in SQL Server environments and related duties.

Salary range is $60K–$65K per year, with benefits and ITIL-aligned processes. The role emphasizes hands-on administration, backups and maintenance, health checks, runbooks execution, and interaction with ServiceNow for

Qualifications

• Hands-on experience assisting in the administration of Microsoft SQL Server production environments.
• Working knowledge of SQL Server backup and recovery operations, including full/differential/log backups and restores.
• Familiarity with SQL Server maintenance tasks, including index maintenance and statistics updates.
• Ability to perform basic SQL Server health checks and monitor growth trends.
• Follow runbooks to execute standard SQL Server changes under supervision.
• Experience with ITSM processes using ServiceNow for incidents and requests.
• Experience supporting access changes, database refreshes, and routine operational requests.

Responsibilities

• Assist in administering Microsoft SQL Server production environments.
• Perform backups, restores, and verify successful backup completion.
• Execute routine maintenance tasks and index maintenance.
• Monitor health metrics and identify availability risks for escalation.
• Follow approved runbooks for standard SQL Server changes under supervision.
• Log and track incidents and requests in ServiceNow.

Skills

SQL Server administration

Backup and recovery

Maintenance tasks

Performance monitoring

ITSM / ServiceNow

Education

Bachelor's degree or higher

Tools

SSMS

Monitoring dashboards

Job description

Jnr L2 Database Administrator (DBA) – MS SQL Server

A Bachelor’s or Higher Degree is the minimum entry required for the position

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Job Description

• Skill Set : Oracle Database Administration

Role: Jnr L2 Database Administrator (DBA) – MS SQL Server

Experience: 3-5 years

Support Model: 24/7

Location: Dallas, TX and Atlanta, GA (Day1 Onsite)

Salary Range- $60K- $65K Per Annum

Skills & Experience:

• Hands-on experience assisting in the administration of Microsoft SQL Server production environments, including basic instance start/stop activities and routine operational maintenance.
• Working knowledge of SQL Server backup and recovery operations, including full/differential/log backups, restore execution under guidance, and verification of backup success.
• Familiarity with SQL Server preventive maintenance tasks, including index maintenance, statistics updates, and execution of scheduled maintenance jobs using standard scripts or plans.
• Ability to perform basic SQL Server health checks, including monitoring disk space, database growth trends, and identifying common availability risks for escalation.
• Basic exposure to SQL Server performance monitoring, including identifying slow-running queries, monitoring CPU, memory, and I/O utilization, and capturing diagnostics for L2/L3 review.
• Ability to follow approved runbooks and procedures to execute standard SQL Server changes (patching support, configuration updates, restarts) with supervision.
• Working understanding of ITSM processes using ServiceNow, including logging, updating, and tracking Incident and Request tickets with proper documentation.
• Experience supporting request fulfillment activities, such as access changes, database refresh support, and routine operational requests following defined procedures.
• Familiarity with SQL Server administration tools, including SSMS and basic use of monitoring dashboards for daily operational tasks.
• Willingness and ability to escalated issues promptly and accurately to L3 DBAs with relevant observations, logs, and collected evidence.

Recommended Certifications:

• Windows 2019/22/ Redhat Linux 8.x/9.x
• ITIL V4

Tech Mahindra also offers benefits like medical, vision, dental, life, disability insuranceand paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator [e-mail] .