Oracle L2 Database Administrator

Tech Mahindra; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Paid time off

Parental leave

Job summary

Tech Mahindra in Dallas is seeking an experienced Oracle Database Administrator to manage production Oracle databases, perform backups, tuning, and health checks, and ensure high availability. The role requires 24x7 on-call support, ITSM experience with ServiceNow, and participation in security controls, audits, and disaster recovery exercises, with strict adherence to documented runbooks.

Applicants should have hands-on RMAN backups, AWR/ASH analysis, escalation to L3 DBAs; Oracle 19c knowledge

Qualifications

• Hands-on experience administering Oracle databases in production environments.
• Strong knowledge of RMAN backups, restore operations, and archive log management.
• Ability to perform health diagnostics and remediation of Oracle databases.
• Experience executing Oracle changes per runbooks and rollback procedures.
• Familiarity with ITSM processes using ServiceNow (Incident/Problem/Change/Request).
• Experience with Oracle security operations and audit activities.
• Willingness to provide 24x7 rotational on-call support.

Responsibilities

• Manage production Oracle databases including startup/shutdown and maintenance.
• Perform backups, restores, and validate recoveries; monitor health metrics.
• Diagnose performance issues with AWR/ASH and tune SQL as needed.
• Execute approved changes following runbooks, with rollback readiness.
• Support ITSM tickets in ServiceNow and escalate to L3 DBAs as required.
• Participate in security, audit, and disaster recovery activities.
• Provide 24x7 on-call support and rotate shifts as required.

Skills

Oracle DBA

RMAN backups

ServiceNow ITSM

Education

Bachelor’s degree

Tools

AWR/ASH

SQL tuning

Job description

A Bachelor’s or Higher Degree is the minimum entry required for the position

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Job Description

• Skill Set : Oracle Database Administration
• Candidate must have bachelor’s degree. (Mandatory)

Skills and Experience

• Hands-on experience administering Oracle databases in production environments, including instance startup/shutdown, parameter tuning, and routine operational maintenance.
• Strong working knowledge of Oracle operational maintenance, including RMAN full and incremental backups, restore operations, archive log management, optimizer statistics gathering, and scheduled health checks.
• Ability to perform routine Oracle health diagnostics and remediation, including identifying tablespace and storage growth risks, validating database integrity, and proactively addressing common availability and performance issues.
• Ability to execute approved Oracle changes (installations, upgrades, PSU/patch application, and configuration updates) by following documented runbooks, validation steps, and rollback procedures.
• Working understanding of ITSM processes using ServiceNow, including Incident, Problem, Change, and Request Management, with accurate ticket documentation and timely escalation to L3 Oracle DBAs.
• Practical experience with Oracle performance monitoring and basic tuning, including AWR/ASH analysis, slow SQL identification, wait-event diagnostics, and monitoring CPU, memory, and I/O contention.
• Ability to package and elevate complex SQL, optimizer, and performance issues to L3 DBAs with relevant diagnostics and supporting analysis.
• Hands-on execution of Oracle backup validation and restore activities, including support for recovery and disaster recovery exercises under L3 guidance.
• Experience supporting Oracle security operations, including user and role management, privilege administration, password and profile enforcement, and execution of approved security controls.
• Experience supporting audit and compliance activities for Oracle env., including evidence collection, remediation execution, and controlled documentation updates.
• This role requires providing 24x7 operational support and working in rotational shifts

Recommended Certifications

• Oracle Database Administration Certified Professional (OCP 19c)
• Oracle Cloud Infrastructure (OCI) Database Specialist is an advantage
• Windows 2019/22/ Redhat Linux 8.x/9.x
• ITIL V4

Tech Mahindra also offers benefits like medical, vision, dental, life, disability insuranceand paid time off (including holidays, parental leave, and sick leave, as required by law). The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [e-mail].”