Jewelry Counter Manager — Fan-First Sales Leader

Pandora; Modesto (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Base + bonus

401K plan

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Product discounts

Tuition reimbursement

Paid time off

Job summary

Pandora is seeking a Counter Manager for our Macy's Shop-in-Shop in Modesto, CA. Lead a team of sales professionals, drive sales, and coach staff to deliver exceptional customer experiences while ensuring brand standards and store operations run smoothly.

The role involves managing schedules, inventory, visual merchandising, and compliance, with opportunities for advancement within Pandora's growing Shop-in-Shop network.

Qualifications

• Minimum 3 years experience as a Sales Lead or supervisor in fast-paced retail.
• Experience in fashion, luxury, or jewelry retail preferred.
• Proficient with POS systems and applicant tracking systems.
• Must be 18+ years old and eligible to work in the U.S.
• Willing to work nights, weekends, and holidays.

Responsibilities

• Drive counter sales and exceed targets with exceptional fan experiences.
• Coach and develop Part-Time Sales Associates and Leads.
• Manage weekly schedules and payroll efficiency.
• Oversee inventory, replenishment, cycle counts, and loss prevention.
• Ensure Pandora and Macy's VM standards and product presentation.
• Maintain compliance with policies and security practices.
• Support DSM with hiring and onboarding activities.

Skills

Sales leadership

People management

Coaching & development

Communication

Tools

POS systems

Applicant Tracking Systems

MS Office 365

Job description

Pandora is seeking a Counter Manager for our Macy's Shop-in-Shop in Modesto, CA. Lead a team of sales professionals, drive sales, and coach staff to deliver exceptional customer experiences while ensuring brand standards and store operations run smoothly.

The role involves managing schedules, inventory, visual merchandising, and compliance, with opportunities for advancement within Pandora's growing Shop-in-Shop network.