Counter Manager — Lead Jewelry Team & Sales Growth

Pandora; Modesto (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Disability insurance

Life insurance

401K plan

Employee discounts

PTO and holidays

Job summary

Pandora is seeking a Counter Manager in our Macy's Modesto Vintage Faire location. You will lead a team of Sales Leads and Part-Time Associates, drive sales, coach on customer experience, and ensure Pandora and Macy's standards are met on daily operations.

You will manage weekly schedules, inventory, and staff performance while delivering exceptional fan experiences and compliant store operations. A dynamic, fast-paced jewelry retail environment awaits.

Qualifications

• Minimum of 3 years’ experience in a supervisory retail role.
• Experience in fashion, luxury, or jewelry retail is a plus.
• Ability to coach and develop a team to hit sales targets.

Responsibilities

• Drive counter sales goals and targets.
• Coach and manage part-time associates and leads.
• Prepare weekly schedules and manage inventory.

Skills

Customer service

Sales coaching

Team leadership

Scheduling

Inventory management

Visual merchandising

Policy adherence

Recruitment support

Tools

POS systems

Microsoft Office 365

Job description

Pandora is seeking a Counter Manager in our Macy's Modesto Vintage Faire location. You will lead a team of Sales Leads and Part-Time Associates, drive sales, coach on customer experience, and ensure Pandora and Macy's standards are met on daily operations.

You will manage weekly schedules, inventory, and staff performance while delivering exceptional fan experiences and compliant store operations. A dynamic, fast-paced jewelry retail environment awaits.