Jefe de turno

Wings Cafe Westport; Kansas City (MO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Wings Cafe Westport in Kansas City, MO is seeking an experienced Shift Manager to oversee daily restaurant operations during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly.

The ideal candidate is a strong leader with restaurant experience. Responsibilities include training staff, leading a team to deliver exceptional service, resolving customer concerns, and ensuring health and safety standards.

Qualifications

• High school diploma or GED.
• Previous food service experience preferred.
• Familiarity with restaurant management software/POS software preferred.
• Ability to remain calm and thrive under pressure.
• Attention to detail and strong leadership skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees if needed.

Skills

Leadership

Problem-solving

Communication

Team management

Attention to detail

Calm under pressure

Education

High school diploma/GED

Tools

POS software

Job description

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees if needed

Qualifications

• High school diploma/GED
• Previous food service experience preferred
• Familiaritywith restaurant management software/POS software preferred
• Ability to remain calm and thrive under pressure
• Attention to detail
• Excellent management and leadership skills
• Strong communication and problem-solving skills