Japanese Social Media Community Moderator - Part-Time/Temp

Social Factor

Lexington (KY)

Remote

USD 21,000 - 34,000

Part time

14 days+

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Job summary

Social Factor is seeking a native-level Japanese-speaking moderator for project-based, temporary or part-time work. We offer flexible schedules, including 24/7 shift possibilities, and will contact you if a match arises based on your background and availability.

The role focuses on building strong digital communities for top brands, with real-time user engagement and adherence to brand voice and guidelines.

Qualifications

Native-level understanding of Japanese language.
Deep understanding of language pop culture, nomenclature, cultural references, and slang.
Able to understand client's brand voice & accurately engage with users.
Previous social media moderation experience is required and live stream moderation is a plus.
Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus.
Exceptional organizational, multitasking abilities, and able to follow clear guidelines and workflows.
Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands).
Excellent spelling and grammar skills (skills and/or language test will be given for final candidates).
Strong willingness to learn and think critically; a proactive approach.
High energy with the capability to multitask in a dynamic, rapidly growing organization.
Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts.
Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc.
Personal computer with minimum of Windows 10 and macOS 12.X.
Personal internet speed requirement of a minimum of 150 mbps.