Japanese Language Social Media Community Moderator Contract

Social Factor; North Carolina; Remote; USD 25,000 - 39,000; Part time

Job summary

Social Factor is seeking skilled moderators with native-level Japanese language abilities to join project-based, temporary or part-time roles. You will help build and nurture digital communities for leading brands, engaging users in real time and maintaining brand voice across platforms.

Flexible schedules accommodate early birds and night owls, with some roles available 24/7. Ideal candidates have moderation experience, a solid understanding of culture and slang, and familiarity with major

Qualifications

• Native-level understanding of Japanese language.
• Deep understanding of language pop culture, nomenclature, and slang.
• Able to mirror client's brand voice and engage with users accurately.
• Previous social media moderation experience required; live stream moderation a plus.
• Sprinklr, Khoros, and Sprout Social experience is a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Moderate digital communities for client brands and ensure positive engagement.
• Interact with users in real-time across platforms and uphold brand voice.
• Follow clear guidelines and workflows; document notable interactions.
• Collaborate with teams to troubleshoot and escalate issues as needed.

Skills

Japanese language proficiency

Brand voice understanding

Social media moderation experience

Realtime user interaction

Excellent communication (verbal/wri¬t¬

Multitasking / organizational skills

High energy / proactive attitude

Knowledge of major social platforms

Tech readiness (Windows 10 / macOS 12,

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking skilled moderators with native-level Japanese language abilities to join project-based, temporary or part-time roles. You will help build and nurture digital communities for leading brands, engaging users in real time and maintaining brand voice across platforms.

Flexible schedules accommodate early birds and night owls, with some roles available 24/7. Ideal candidates have moderation experience, a solid understanding of culture and slang, and familiarity with major