Janitorial Account Manager | On-Site Team Leader

GDI Services Inc US; Charleston (WV); On-site; USD 44,000 - 64,000; Full time

Job summary

GDI Services Inc US is seeking an Assistant Account Manager to oversee an assigned account, supervise and train the janitorial team, and regularly inspect the building to ensure customer expectations are met. The role requires a minimum of two years of progressive management experience in the janitorial industry, excellent communication, and proficiency with MS Office.

You will designate shifts, respond to concerns, and ensure safety protocols are followed.

Qualifications

• Minimum 2 years progressive management experience in the janitorial industry.
• Excellent communication, time management and organizational skills.
• Experience with MS Office (Word, Excel, Outlook) preferred.

Responsibilities

• Manage and train the janitorial staff in the building.
• Designate shift and area work assignments.
• Respond quickly to customer concerns or complaints and ensure closure.
• Onboard and set up training for new employees (hands-on training; shadowing).
• Train by example: perform duties while being shadowed by staff.
• Manage employee relations or performance issues and report to management/HR.
• Identify and communicate needs for special project work to management.
• Review timekeeping and payroll documents to ensure accurate pay.

Skills

Janitorial management

Tools

MS Office

Job description

GDI Services Inc US is seeking an Assistant Account Manager to oversee an assigned account, supervise and train the janitorial team, and regularly inspect the building to ensure customer expectations are met. The role requires a minimum of two years of progressive management experience in the janitorial industry, excellent communication, and proficiency with MS Office.

You will designate shifts, respond to concerns, and ensure safety protocols are followed.