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The MTA seeks an IT Transformation & Management Consulting leader focusing on Lean Six Sigma to drive major modernization programs in New York City. This hybrid role combines onsite collaboration at the MTA Headquarters with remote work across teams.
Required: 10+ years in business, prior management consulting, change management, and strong Excel/PowerPoint/Visio skills. Experience translating business needs into technology requirements and leading large IT transformation programs is essential.
Job Title: IT Transformation & Management Consulting -- Lean Six Sigma
Client Name: MTA
Location: New York City -- MTA Headquarters, 2 Broadway - Hybrid -- 3 Days Onsite / 2 Days Remote
Duration: 12 Months
Interview Mode: Phone then Video
Required -- Lean certification / Six Sigma training or comparable
Preferred / Plus
AI Prompting & Agent Creation experience
PRIOR EXPERIENCE IN MANAGEMENT CONSULTING IS REQUIRED.
Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives
Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAS to help identify risk and opportunities across core business processes
Assist in the due diligence, and operational reviews in the departments and formulate recommendations on process improvement initiatives Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation or BPM
Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and elevate issues to leadership as appropriate.
Additionally, the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
Assist with the design and implementation of disciplined score cards in areas needing including productivity, service levels, quality, risk levels, and transaction costs
Change management experience
MBA preferred Minimum 10 years of business experience
LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities.
Demonstrated analytical capabilities and quantitative skills.
Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization.
Experience with project management and work plan development.
Excellent written, verbal, and digital communication skills, as well as interpersonal skills.
Demonstrated ability to work in a high-profile, high-pressure environment effectively.
Excellent organizational, facilitation, and presentation skills.
Highly proficient in Microsoft Excel, Word, PowerPoint, Project and Visio. Prior experience with translating business needs to functional requirement specifications for technology.
Prior experience in government agency is a plus.
AI Prompting and Agent creation experience
Areas of Expertise Change Management Yes 1 6 Years
Soft Skills Problem Solving Capability Yes 1 6 Years
Soft Skills Advanced Communication Skills No 1 6 Years
Technical Skills Project Management Yes 1 6 Years
Technical Skills Quantitative analysis Yes 1 6 Years
Technical Skills Communications No 1 6 Years
Technical Skills Six Sigma No 1 6 Years