Program Manager

TheCorporate LLC; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

TheCorporate LLC is seeking a Program Manager for a year-long engagement with MTA NY State in New York City. The role is hybrid with on-site at 2 Broadway, NY, NY.

You will lead transformational initiatives, coordinate with senior leadership, and drive IT process improvements across the department. Ideal candidates have MBA and 10+ years in management consulting, lean or six sigma background, strong communication, analytics, and proven program management experience handling large government

Qualifications

• MBA preferred; minimum 10 years of business experience.
• LEAN certification / Six Sigma training or comparable required.
• Professional communication skills and proven leadership capabilities.
• Analytical capabilities and quantitative skills.
• Ability to collaborate with stakeholders across a large organization.
• Experience with project management and work plan development.
• Excellent written, verbal, and digital communication skills.

Responsibilities

• Work closely with leadership to develop, track/monitor, and implement transformational initiatives.
• Identify IT process improvements and develop strategies to address bottlenecks.
• Lead efforts to streamline procedures and map core business processes.
• Prepare business cases, findings, benefits and recommendations for transformation.
• Compile and track departmental priorities and elevate issues to leadership.
• Demonstrate hands-on involvement in large IT programs.
• Design and implement scorecards for productivity, service levels, risk, and costs.
• Apply change management practices.

Skills

Project management

Change management

Analytical capabilities

Stakeholder collaboration

Communication skills

Leadership capabilities

Problem solving

Education

MBA

Six Sigma / Lean certification

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Project

Visio

Job description

Job Title: Program Manager

Client Name: MTA NY State

Location: Hybrid 2 Broadway, NY, NY

Duration: one year

Interview Mode: Phone then Video

PRIOR EXPERIENCE IN MANAGEMENT CONSULTING IS REQUIRED.

• Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives
• Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
• Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAS to help identify risk and opportunities across core business processes
• Assist in the due diligence, and operational reviews in the departments and formulate recommendations on process improvement initiatives Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation or BPM
• Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and elevate issues to leadership as appropriate.
• Additionally, the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
• Assist with the design and implementation of disciplined score cards in areas needing including productivity, service levels, quality, risk levels, and transaction costs
• Change management experience

Requirements:

• MBA preferred Minimum 10 years of business experience
• LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities.
• Demonstrated analytical capabilities and quantitative skills.
• Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization.
• Experience with project management and work plan development.
• Excellent written, verbal, and digital communication skills, as well as interpersonal skills.
• Demonstrated ability to work in a high-profile, high-pressure environment effectively.
• Excellent organizational, facilitation, and presentation skills.
• Highly proficient in Microsoft Excel, Word, PowerPoint, Project and Visio. Prior experience with translating business needs to functional requirement specifications for technology.
• Prior experience in government agency is a plus.

Additional Skills and Information: AI Prompting and Agent creation experience