Program Manager (6014-1)

Tri-Force Consulting Services, Inc.; New York (NY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Tri-Force Consulting Services, Inc. seeks a Program Manager in New York City for a 12-month contract. The role focuses on overseeing transformational IT initiatives, collaborating with leadership, and driving process improvements. A hybrid schedule is in place (3 days onsite, 2 remote).

Ideal candidates have an MBA and 5+ years in program management, with Lean Six Sigma certification and strong communication skills to manage cross-functional teams and stakeholders.

Qualifications

• MBA preferred and strong leadership capabilities.
• Lean Six Sigma training or certification required or comparable.

Responsibilities

• Collaborate with department leadership to plan, track, and implement transformational initiatives.
• Identify IT process improvements and resolve operational bottlenecks.
• Lead efforts to streamline procedures and business processes; conduct SOP reviews and risk assessments.

Skills

Leadership

Project management

Communication

Analytical skills

Collaboration

Microsoft Excel

Education

MBA

LEAN Six Sigma

Tools

MS Project

MS Office Suite

Job description

Contract | Tri-Force Consulting Services, Inc. | United States

Posted On 09/07/2026

Job Information

IT Services

Work Experience 5+ years

NA

City New York

State/Province New York

10001

Job Description

Job Title: Program Manager (6014-1)

Location: 2 BROADWAY, NY, NY 10004

Duration: 12 Months

Note: A HYBRID SCHEDULE (3 DAYS ONSITE / 2 DAYS REMOTE).

Key Responsibilities

• Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives
• Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
• Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAS to help identify risk and opportunities across core business processes
• Assist in the due diligence, and operational reviews in the departments and formulate recommendations on process improvement initiatives Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation or BPM
• Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and elevate issues to leadership as appropriate.
• Additionally, the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
• Assist with the design and implementation of disciplined score cards in areas needing including productivity, service levels, quality, risk levels, and transaction costs

Requirements

• MBA preferred Minimum 10 years of business experience
• LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities.
• Demonstrated analytical capabilities and quantitative skills.
• Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization.
• Experience with project management and work plan development.
• Excellent written, verbal, and digital communication skills, as well as interpersonal skills.
• Demonstrated ability to work in a high-profile, high-pressure environment effectively.
• Excellent organizational, facilitation, and presentation skills.
• Highly proficient in Microsoft Excel, Word, PowerPoint, Project and Visio. Prior experience with translating business needs to functional requirement specifications for technology.
• Prior experience in government agency is a plus.

Additional Skills and Information

• AI Prompting and Agent creation experience

About Us

Since 2000, Tri-Force Consulting Services (https://triforce-inc.com ) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specialises in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.