IT Technician — Mac/Windows, AV & Mass Deploys

Fashionnova; Beverly Hills (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) match

Weekly catered lunches

Attractive employee discounts

Job summary

Fashionnova is seeking an IT Technician to oversee service desk operations and provide top-tier support for Apple and Windows devices in Beverly Hills. The role involves troubleshooting, system imaging, and documentation to improve service delivery.

Successful candidates will have at least three years of experience in related fields alongside a BA/BS degree. The position is full-time and includes a range of benefits, including health insurance, a 401(k) match, and work-life balance perks.

Qualifications

• Three plus years of experience in Computer Science, Engineering or related disciplines.
• Experience supporting both MAC OS and Windows environments.
• Working knowledge of virtualization and networking.

Responsibilities

• Support Apple and Windows devices across the enterprise.
• Document key application functions and report on service status.
• Perform ongoing support operations and refine end-user documentation.

Skills

Customer focus

Adaptability

PC and Mac hardware support

Troubleshooting

Scripting

Service skills

Education

BA/BS degree or equivalent work experience

Tools

Jira Service Desk

Zoom

Virtualization tools

Google Suite/Workspace

Job description

Fashionnova is seeking an IT Technician to oversee service desk operations and provide top-tier support for Apple and Windows devices in Beverly Hills. The role involves troubleshooting, system imaging, and documentation to improve service delivery.

Successful candidates will have at least three years of experience in related fields alongside a BA/BS degree. The position is full-time and includes a range of benefits, including health insurance, a 401(k) match, and work-life balance perks.