IT Technician | NYC Helpdesk & Network Systems

Spectrum; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Spectrum is seeking a highly motivated IT Technician for its New York office. This role involves supporting Windows Server, Apple devices, and AV systems. The ideal candidate will have a strong IT background and excellent customer service skills.

Applicants should have at least 2 years of IT experience, including helpdesk support for Windows 7 and 10. In addition to technical skills, the position requires a detail-oriented person who can manage multiple support requests while working independently.

Qualifications

• At least 2 years of experience in general IT and Helpdesk.
• 1-2 years experience supporting Windows 7, 10, and Office products.
• Ability to manage multiple support requests effectively.

Responsibilities

• Provide support for Windows Server and Apple computers.
• Troubleshoot and manage network technologies.
• Support users on AV systems and Adobe Creative Cloud products.

Skills

Problem solving in IT

Office 365

Active Directory

Customer service

Windows Server

Apple devices support

Tools

Adobe Creative Cloud

Travelling network systems

Job description

Spectrum is seeking a highly motivated IT Technician for its New York office. This role involves supporting Windows Server, Apple devices, and AV systems. The ideal candidate will have a strong IT background and excellent customer service skills.

Applicants should have at least 2 years of IT experience, including helpdesk support for Windows 7 and 10. In addition to technical skills, the position requires a detail-oriented person who can manage multiple support requests while working independently.