IT Technician I: Hardware & Software Config Specialist

Connection; Wilmington (OH); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Job summary

Technician 1 at Connection in Ohio conducts diagnosing, fixing, upgrading, and configuring computer systems and related products for customers, following established procedures under supervision. Tasks span from low to moderately complex levels, ensuring compatibility and correct software versions.

The role emphasizes hands-on hardware/software work, with opportunities to handle a variety of devices while adhering to work instruction documents.

Qualifications

• High School or equivalency
• CompTIA A+ or ITF+ Certification (or must obtain within 6 months of hire date)

Responsibilities

• Performs moderate to marginally advanced configuration jobs with minimal assistance from Senior Technicians and Leads while following work instruction documents.
• Ensures that hardware/software installed on customer’s system is compatible and at the desired version level.
• Performs all other duties or special projects as assigned.

Education

High School or equivalency

CompTIA A+ or ITF+ Certification

Job description

Technician 1 at Connection in Ohio conducts diagnosing, fixing, upgrading, and configuring computer systems and related products for customers, following established procedures under supervision. Tasks span from low to moderately complex levels, ensuring compatibility and correct software versions.

The role emphasizes hands-on hardware/software work, with opportunities to handle a variety of devices while adhering to work instruction documents.