IT Technician I: Configure, Repair & Optimize Systems

ViziRecruiter,LLC.; Wilmington, Northern (OH, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401k plans

Paid time off

Wellness and Volunteer Time Off

Free therapy visits

Mental health coaching

Job summary

Connection is seeking a Technician 1 to diagnose, fix, upgrade, and configure computer systems and products ordered by customers, ranging from low to moderately complex. You will work under the Team Leader, Depot, following established procedures and documents.

The role emphasizes IT support across hardware/software configurations, with a certification path (CompTIA A+ or ITF+ preferred or to be obtained within 6 months). High school diploma or equivalent required.

Qualifications

• High School or equivalency required.
• CompTIA A+ or ITF+ certification preferred (or must obtain within 6 months of hire date).

Responsibilities

• Performs moderate to marginally advanced configuration jobs with minimal assistance from Senior Technicians and Leads while following work instruction documents.
• Ensures that hardware/software installed on customer’s system is compatible and at the desired version level.
• Performs all other duties or special projects as assigned.

Skills

Diagnostics

Hardware configuration

Software configuration

IT support

Education

High School Diploma or equivalent

Job description

Connection is seeking a Technician 1 to diagnose, fix, upgrade, and configure computer systems and products ordered by customers, ranging from low to moderately complex. You will work under the Team Leader, Depot, following established procedures and documents.

The role emphasizes IT support across hardware/software configurations, with a certification path (CompTIA A+ or ITF+ preferred or to be obtained within 6 months). High school diploma or equivalent required.