IT Technician

CooperVision, Inc. in; Juana Díaz (PR); On-site; USD 65,000 - 90,000; Full time

Job summary

CooperVision, Inc. is seeking an IT professional to evaluate and diagnose computer and devices equipment, software, or network components to identify faults and failures, applying systems techniques and procedures.

You will consult with users to determine hardware, software, or system functional specifications and prioritize and manage service requests. Follow and comply with all company IT Policies and SOPs.

Responsibilities

• Evaluate and diagnose computer and devices equipment, software, or network components to identify faults and failures.
• Prioritize and manage services requests.
• Follow and comply with all company IT Policies and SOPs.

Job description

The incumbent is responsible for evaluating and diagnosing computer and devices equipment, software, or network components to identify faults and failures applying systems techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications. Also responsible for prioritizing and managing services requests. Follow and comply with all company IT Policies and SOPs.

Job Summary:

The incumbent is responsible for evaluating and diagnosing computer and devices equipment, software, or network components to identify faults and failures applying systems techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications. Also responsible for prioritizing and managing services requests. Follow and comply with all company IT Policies and SOPs.