IT Technician — Flexible PT/FT with Impactful Tech Support

SARCOA; Dothan (AL); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

State Retirement Program

Paid time off and holidays

Health & Dental Insurance (full-time)

Disability insurance (short/long-term)

Job summary

SARCOA seeks an IT Technician to support our technology environment in Dothan, Alabama. This office-based role offers flexibility with either part-time (20–25 hours) or full-time (40 hours) schedules and a starting wage of $21.45 per hour.

You will troubleshoot hardware, software, and network issues, support end users, and help maintain IT systems. Strong problem-solving skills and customer service are essential, with preferred IT/CS degree and certifications.

Qualifications

• Two years IT or related technical experience.
• Experience supporting Windows-based environments, network administration, and telecommunications systems.
• Excellent customer service and communication skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Plan, install, configure, and maintain IT telecommunications systems and equipment.
• Troubleshoot and resolve hardware, software, and network issues promptly.
• Perform repairs and replacements of faulty equipment as needed.
• Conduct preventive maintenance to ensure optimal performance and reliability of IT systems.
• Collaborate with other IT professionals to implement solutions and enhancements.
• Document processes, procedures, and configurations for reference and training purposes.
• Stay updated on emerging technologies and best practices in IT telecommunications.
• Provide technical support and assistance to end-users as required.
• Maintain inventory of tech devices for all staff.

Skills

IT troubleshooting

Windows support

Networking

End-user support

Customer service

Education

Associate/Bachelor's in IT or CS

Tools

CompTIA A+

Network+

Security+

Microsoft Certifications

Job description

SARCOA seeks an IT Technician to support our technology environment in Dothan, Alabama. This office-based role offers flexibility with either part-time (20–25 hours) or full-time (40 hours) schedules and a starting wage of $21.45 per hour.

You will troubleshoot hardware, software, and network issues, support end users, and help maintain IT systems. Strong problem-solving skills and customer service are essential, with preferred IT/CS degree and certifications.