IT Tech - Data Processing

Prime Healthcare; Kankakee, Northern (IL, KY); Hybrid; USD 32,000 - 47,000; Full time

Benefits offered by this job

401K retirement plan

Medical coverage

Tuition reimbursement

Paid time off

Job summary

Prime Healthcare's St. Mary's Hospital in Kankakee, IL is seeking an IT Desktop Technician to provide end-user support and maintenance for desktop systems. Full-time, days, 7:00am–3:30pm, 40 hours weekly, in-hospital environment.

You will troubleshoot hardware and software, collaborate with the IT team, and assist clinicians and staff to ensure dependable technology for patient care, with travel up to 50% for on-site coverage when needed.

Qualifications

• Associate’s degree in IT, CS, or related field.
• Certifications such as CompTIA A+ or Network+.
• Experience in IT support, preferably healthcare.
• Knowledge of computer hardware, software, and networking.
• Excellent troubleshooting and problem-solving.
• Strong communication and interpersonal skills.
• Willing to travel up to 50%.
• Understands hospital operations and IT应用 in healthcare.

Responsibilities

• Provide technical support and maintenance for desktop computing systems.
• Troubleshoot hardware and software issues to restore services.
• Ensure availability and functionality of end-user devices.
• Deliver excellent customer service to staff and clinicians.
• Collaborate with IT team to support patient care through technology.

Skills

IT support

Troubleshooting

Communication

Networking concepts

Healthcare environment knowledge

Travel up to 50%

Education

Associate’s degree in IT/CS

Bachelor's degree

Tools

Hardware knowledge

Software knowledge

Networking

Job description

Overview

• Department:Data Processing

• Schedule:Full Time Days, 40 hours weekly, 7:00am-3:30pm

• Facility:Prime Healthcare St. Mary's Hospital

• Location: Kankakee, Illinois 60901

Responsibilities

The IT Technician is responsible for providing technical support and maintenance for desktop computing systems. This role involves troubleshooting hardware and software issues, ensuring the availability and functionality of end-user devices, and delivering excellent customer service to staff and clinicians. The IT Desktop Technician will work closely with the IT team to support the organization’s mission of delivering high-quality patient care through effective use of technology.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

• Associate’s degree in Information Technology, Computer Science, or related field.
• Relevant certifications (e.g., CompTIA A+, Network+, or similar).
• Proven experience in IT support or a similar role, preferably in a healthcare environment.
• Strong knowledge of computer hardware, software, and networking concepts.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
• Open to travelling up to 50% of the time.

Preferred qualifications:

• Bachelors degree in Information Technology, Computer Science, or related field.

Pay Transparency

St. Mary's Hospital - Kankakee offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.00 to $34.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf