IT Tech - Data Processing

St. Mary’s Hospital - Kankakee; Kankakee (IL); On-site; USD 32,000 - 47,000; Full time

Job summary

St. Mary’s Hospital - Kankakee is seeking an IT Technician to join the Data Processing team in Kankakee, Illinois. This full-time, dayshift role provides desktop support, hardware/software troubleshooting, and end-user service to staff and clinicians.

You will work closely with the IT team to ensure reliable technology supporting patient care, with travel up to 50% and a focus on strong communication and problem-solving in a healthcare setting.

Qualifications

• Associate’s degree in IT, CS, or related field.
• Relevant certifications (e.g., CompTIA A+, Network+, or similar).
• Proven experience in IT support or a similar role, preferably in a healthcare environment.
• Strong knowledge of computer hardware, software, and networking concepts.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Understands hospital business operations and IT applications in healthcare.

Responsibilities

• The IT Technician is responsible for providing technical support and maintenance for desktop computing systems. This role involves troubleshooting hardware and software issues, ensuring the availability and functionality of end-user devices, and delivering excellent customer service to staff and clinicians. The IT Desktop Technician will work closely with the IT team to support the organization’s mission of delivering high-quality patient care through effective use of technology.

Skills

IT support

Troubleshooting

Networking concepts

Communication skills

Healthcare IT experience

Travel willingness

Education

Associate degree in IT/CS or related field

Certifications (e.g., CompTIA A+, Network+)

Job description

• Schedule: Full Time Days, 40 hours weekly, 7:00am-3:30pm
• Facility: Prime Healthcare St. Mary's Hospital

Overview

• Department: Data Processing
• Schedule: Full Time Days, 40 hours weekly, 7:00am-3:30pm
• Facility: Prime Healthcare St. Mary's Hospital
• Location: Kankakee, Illinois 60901

Responsibilities

The IT Technician is responsible for providing technical support and maintenance for desktop computing systems. This role involves troubleshooting hardware and software issues, ensuring the availability and functionality of end-user devices, and delivering excellent customer service to staff and clinicians. The IT Desktop Technician will work closely with the IT team to support the organization’s mission of delivering high-quality patient care through effective use of technology.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

Required Qualifications

• Associate’s degree in Information Technology, Computer Science, or related field.
• Relevant certifications (e.g., CompTIA A+, Network+, or similar).
• Proven experience in IT support or a similar role, preferably in a healthcare environment.
• Strong knowledge of computer hardware, software, and networking concepts.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
• Open to travelling up to 50% of the time.

Preferred Qualifications

• Bachelors degree in Information Technology, Computer Science, or related field.

Pay Transparency

St. Mary's Hospital - Kankakee offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.00 to $34.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well‑being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf