Information Technology Technician

Prime Healthcare; Pampa (TX); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick time, and holidays

401K options

Tuition reimbursement

Life and disability insurance

Many other benefits

Job summary

Prime Healthcare is seeking an Information Technology Technician to provide day-to-day technical support for desktop computers, software, and end-user devices at Pampa Regional Medical Center in Pampa, TX. This entry-level role encourages candidates with an associate’s degree in IT/CS or related fields.

The position is full-time, with Day shifts, 8:00am–5:00pm, and no weekends or holidays. Responsibilities include troubleshooting, device setup, and IT support across staff and clinicians.

Qualifications

• Associates degree in Computer Science, Information Technology, or related field encouraged to apply.
• High school diploma or equivalent if hired before 9/2026.
• Associate’s degree required if hired after 9/2026.
• Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• Relevant certifications (e.g., CompTIA A+, Network+).
• Experience in IT support, preferably in healthcare.

Responsibilities

• Troubleshoot and resolve desktop hardware, software, and peripheral issues.
• Install, configure, maintain, and update computers and end-user devices.
• Respond to technical support requests and provide timely assistance to employees.
• Monitor equipment functionality and address issues that could impact daily operations.
• Work closely with the IT team to maintain reliable technology systems and support organizational needs.

Skills

IT support

Communication

Troubleshooting

End-user support

Healthcare environment

Education

HS diploma

Associate’s degree in IT/CS

Bachelor’s degree preferred

Job description

Shifts Available: Days (Monday thru Friday)

Employment Type: Full Time (No weekends or holidays)

Hours: 8 hour – 8:00am to 5:00pm

Department: Data Processing

Location: Pampa Regional Medical Center – Pampa, TX

We are seeking an Information Technology Technician (IT Tech / IT Technician) sometimes referred to as an IT Support Technician, Desktop Support Technician or IT Help Desk Technician. The IT Technician provides day‑to‑day technical support for desktop computers, software, and end‑user devices throughout the organization. This position troubleshoots technology issues, maintains reliable equipment, and supports staff and clinicians to help ensure technology operates efficiently.

Responsibilities

**Candidates with an associates degree in Computer Science, Information Technology, or a related field are encouraged to apply, even if you do not have prior work experience. This is an entry‑level position designed for individuals looking to begin their career in IT.**

• Troubleshoot and resolve desktop hardware, software, and peripheral issues
• Install, configure, maintain, and update computers and end‑user devices
• Respond to technical support requests and provide timely assistance to employees
• Monitor equipment functionality and address issues that could impact daily operations
• Work closely with the IT team to maintain reliable technology systems and support organizational needs

Qualifications

• High school diploma or equivalent if hired before 9/2026
• Associate’s degree in Information Technology, Computer Science, or related field required if hired after 9/2026
• Bachelors degree in Information Technology, Computer Science, or related field preferred
• Relevant certifications (e.g., CompTIA A+, Network+, or similar)
• Proven experience in IT support or a similar role, preferably in a healthcare environment
• Strong knowledge of computer hardware, software, and networking concepts
• Excellent troubleshooting and problem‑solving skills
• Strong communication and interpersonal skills
• Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment

Here are some of the benefits of working at Prime Healthcare:

• health, dental, and vision insurance options
• paid vacation, sick time and holidays
• bereavement leave, FMLA and other leave options
• employer 401K options
• tuition reimbursement options
• life, disability, and other insurance options
• many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

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Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf