Guest Relations

Prime Healthcare; Kankakee (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

Prime Healthcare St. Mary's Hospital in Kankakee, IL, is seeking a part-time Guest Relations specialist for evening shifts. This role combines administrative support in Security with welcoming staff and visitors, ensuring professional, courteous service.

You will interact with leaders, physicians and patients, participate in performance improvement activities, and uphold hospital policies. Flexibility for rotating weekends and holidays is required.

Qualifications

• High School Graduate or equivalent.
• Previous receptionist or customer service experience, ideally in a healthcare setting.
• Excellent communication, presentation and interpersonal skills.
• Ability to multi-task.
• Extreme attention to detail.
• Expertise in Microsoft Office.
• Bi-lingual, preferred.

Responsibilities

• Perform administrative and clerical duties in the Security Department.
• Greet staff and visitors with professionalism and kindness.
• Interact with leaders, physicians, employees and visitors.
• Participate in department performance improvement activities.
• Follow organizational policies, procedures and behavior standards.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Bilingual

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Department:Security/Guest Relations

Schedule:Evenings, part-time, rotating weekends and holidays

Facility:Prime Healthcare St. Mary's Hospital

Location:Kankakee, IL 60901

Responsibilities

The Guest Relations role is responsible for performing various administrative assistant and clerical duties in the Security Department. This position interacts with leaders, physicians, employees and visitors, and must greet all staff and guests at the Facility with professionalism and kindness. Participates in the department’s performance improvement activities. Understands and follows the organization’s policies, procedures and behavior standards.

Qualifications

• 1. High School Graduate or equivalent.
• 2. Previous receptionist or customer service experience, ideally in a healthcare setting.
• 3. Excellent communication, presentation and interpersonal skills.
• 4. Ability to multi-task.
• 5. Extreme attention to detail.
• 6. Expertise in Microsoft Office.
• 7. Bi-lingual, preferred.

Pay Transparency

St. Mary's Hospital - Kankakee offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.00 to $21.72. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Part Time < 60

Shift

Evenings

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf