IT Systems Technical Specialist

DGS Office of External Affairs; Baltimore (MD); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The Maryland Department of Health, Office of Enterprise Technology, is seeking a full-time IT Systems Technical Specialist to plan, design, and develop the LTSSMaryland operating system and related enhancements.

The role acts as a liaison between business owners, program leadership and software development vendors, manages business leads, conducts process analyses, and ensures requirements align with program goals; hybrid telework eligibility and Medicaid IT project support are included.

Qualifications

• Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.
• Experience supporting LTSSMaryland, Medicaid, healthcare, or other large-scale government technology systems.
• Experience with business analysis, requirements management, user acceptance testing, and Agile development methodologies.
• Experience working with software development vendors and cross-functional technical and business teams.
• Strong analytical, communication, and stakeholder engagement skills.

Responsibilities

• Plan, design, and develop the LTSSMaryland operating system and enhancement initiatives.
• Manage business leads, conduct process analysis, and translate program needs into system requirements.
• Serve as a key liaison between business owners, program leadership, and software development vendors.
• Support Medicaid IT projects as assigned.

Skills

Software design & development

LTSSMaryland/Medicaid experience

Business analysis & UAT

Agile methodologies

Vendor management & stakeholder comms

Job description

This full-time IT Systems Technical Specialist position with the Maryland Department of Health's Office of Enterprise Technology will plan, design, and develop the LTSSMaryland operating system and enhancement initiatives. The role manages business leads, conducts process analysis, translates program needs into system requirements, and serves as a key liaison between business owners, program leadership, and software development vendors. The position is hybrid telework eligible and also supports Medicaid IT projects as assigned.

Key qualifications:

• Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software
• Experience supporting LTSSMaryland, Medicaid, healthcare, or other large-scale government technology systems
• Experience with business analysis, requirements management, user acceptance testing, and Agile development methodologies
• Experience working with software development vendors and cross-functional technical and business teams
• Strong analytical, communication, and stakeholder engagement skills