IT Systems & Security Support Specialist

Golden Valley Electric Association; Willcox (AZ); On-site; USD 51,000 - 56,000; Full time

Job summary

Sulphur Springs Valley Electric Cooperative (SSVEC) in southeastern Arizona is seeking an IT support specialist to deliver hands-on technology services for employees and field crews. You will install, configure, and maintain computers, mobile devices, and printers, while supporting network connectivity and cybersecurity operations.

The role requires an Associate's degree or 5 years of related experience, and a CompTIA Security+ certification.

Qualifications

• Associate's degree or 5 years of related experience.
• CompTIA Security+ certification is required.
• Cisco and higher‑tier CompTIA certifications preferred.
• Must possess a valid Arizona Class D driver's license.

Responsibilities

• Install, configure, maintain, and troubleshoot computers, mobile devices, software, phones, printers, and other end-user technology.
• Support network and VPN connectivity, infrastructure, cybersecurity operations, software patching, and response to technology outages.
• Troubleshoot end-user system issues and provide timely technical support across the Cooperative.
• Install and support specialized technology, including audio/visual equipment, specialty software, and copper and fiber optic cabling.
• Maintain technology assets and recommend improvements to IT systems, infrastructure, and service delivery.
• Provide field technology support as needed and assist the team during cybersecurity incident responses.
• Maintain positive working relationships with employees and members.

Skills

End-user support

Cybersecurity awareness

Network connectivity

Education

Associate's degree in IT, CS, or related field

Five years of related experience and/or training

CompTIA Security+ certification

Cisco certifications (preferred)

Job description

Sulphur Springs Valley Electric Cooperative (SSVEC) in southeastern Arizona is seeking an IT support specialist to deliver hands-on technology services for employees and field crews. You will install, configure, and maintain computers, mobile devices, and printers, while supporting network connectivity and cybersecurity operations.

The role requires an Associate's degree or 5 years of related experience, and a CompTIA Security+ certification.