IT Systems Admin & Help Desk Engineer — White-Glove Support

Forward Slash Technology; Perryville (MO); On-site; USD 50,000 - 65,000; Full time

Job summary

A local technology firm is looking for a Help Desk / Systems Administrator in Perryville, MO. This mid-level role entails supporting client systems and infrastructure under senior engineers' guidance. Key responsibilities include system configuration, providing user support, and maintaining network environments. Ideal candidates possess a degree in IT or relevant experience, strong communication skills, and a commitment to user satisfaction. The position is full-time with no remote work eligibility.

Qualifications

• Foundational knowledge of system administration and networking.
• Demonstrated commitment to white glove support.
• Ability to communicate clearly with technical and non-technical users.

Responsibilities

• Assist in installing and maintaining desktops, servers, and applications.
• Provide Tier 1 support to end users via ticketing and in person.
• Support daily monitoring and maintenance of client networks.

Skills

Windows environments

Networking

System administration

Communication skills

Organizational skills

Education

Associate's or bachelor's degree in Information Technology

Tools

Autotask

PowerShell

Job description

A local technology firm is looking for a Help Desk / Systems Administrator in Perryville, MO. This mid-level role entails supporting client systems and infrastructure under senior engineers' guidance. Key responsibilities include system configuration, providing user support, and maintaining network environments. Ideal candidates possess a degree in IT or relevant experience, strong communication skills, and a commitment to user satisfaction. The position is full-time with no remote work eligibility.