IT System Analyst

Virginia's Community College System; Orange (VA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Germanna Community College, part of the Virginia Community College System, seeks an IT System Analyst to analyze business requirements and design and develop IT solutions across multiple platforms. The role covers enterprise technology administration, curriculum data management, and academic systems development, including testing, documentation, user training, and complex support for SIS, HCM, and AIS.

Regular on-site attendance is expected for designated tasks and meetings, with telework

Qualifications

• Experience with PeopleSoft or a similar ERP platform.
• Experience designing and developing IT systems in a multi‑platform environment.
• Working knowledge of Microsoft SQL Server or similar relational databases.
• Ability to analyze business requirements and design suitable technical solutions.
• Ability to communicate clearly with users and create documentation, training materials, and troubleshooting steps.
• Ability to prioritize multiple tasks, adapt, and collaborate to complete complex projects on schedule.

Responsibilities

• Develop and maintain college curriculum and academic support systems with Registrar and Instruction staff.
• Provide system administration for enterprise applications, interfacing with VCCS and vendors on complex configurations.
• Offer user support and problem resolution for enterprise applications; document supported systems.

Skills

ERP systems (PeopleSoft)

Multi‑platform IT design

SQL Server development

Requirements analysis

Communication (oral/written)

Task prioritization & teamwork

Job description

Germanna Community College is a public, open access institution of higher education in the Virginia Community College System, centrally located in Fredericksburg, VA. The IT System Analyst analyzes business requirements to design and develop information technology solutions supporting the College's mission and strategic plan in a multi-platform environment.

The position is responsible for enterprise technology system administration, curriculum data management, and academic systems development and implementation, including testing for accurate outcomes, documenting processes, conducting user review, and user training. It performs necessary maintenance and upgrades to existing programs and systems, and provides complex functional user support and problem resolution for enterprise technology systems including the Student Information System (SIS), Human Capital Management (HCM), and Administrative Information System (AIS).

While telework options exist for this position, regular on-site attendance is expected for designated work assignments and meetings to support Technical Services operations and ensure consistent service delivery across the College.

Major Duties and Responsibilities

• Develop and maintain college curriculum and academic support systems in coordination with the Registrar, Instruction staff, and other College business units to ensure accuracy and consistency of academic data.
• Provide system administration for enterprise and college applications to meet College operational requirements, interfacing with VCCS and vendor contacts to address complex configuration issues.
• Provide user support and problem resolution for complex issues within enterprise applications while practicing excellent customer service; create and maintain documentation for supported systems.
• Serve as VCCS liaison for enterprise application development, representing the College's interests in the development, testing, and implementation of new solutions.
• Perform other duties as assigned.

KSA's / Required Qualifications

• Demonstrated experience with PeopleSoft or a similar enterprise resource planning platform (ERP).
• Demonstrated experience with the design and development of information technology systems in a multi-platform environment.
• Working knowledge of Microsoft SQL Server development or similar relational database environments.
• Demonstrated ability to analyze business requirements and design appropriate technical solutions.
• Demonstrated ability to effectively communicate orally and in writing with users to provide documentation, training materials, and troubleshoot problems.
• Demonstrated ability to prioritize multiple tasks efficiently, be flexible, and work cooperatively with others to resolve problems and complete complex projects to meet deadlines.

Additional Considerations

• Demonstrated experience with management of academic program requirements.
• Demonstrated experience with the design of complex data queries such as SQRs.
• Familiarity with VCCS policies and best cybersecurity practices.

Background Check Statement

The selected candidate's offer is contingent upon successful completion of a criminal background investigation, which may include fingerprint checks, local agency checks, employment verification, verification of education, and credit checks (relevant to employment). Selected candidates may also be required to complete the Commonwealth's Statement of Economic Interest.

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. Selected candidates will be required to complete an I-9 form and provide documentation of identity for employment purposes.