Information Technology Specialist

Virginia Community Colleges

Lynchburg (VA)

On-site

USD 65,000 - 72,000

Full time

12 hours ago

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Job summary

Central Virginia Community College is seeking an Information Technology Specialist to support enterprise applications that drive recruitment, scheduling, advising and student success.

You will partner with many departments to implement improvements, deliver practical solutions, and shape how technology supports students and institutional priorities.

Qualifications

Strong analytical and problem‑solving skills are required.
Advanced proficiency in Excel with data analysis, pivots and validation.
Experience with system integrations, data mapping or automation tools.
Excellent written and verbal communication, able to work independently and in a team.
Knowledge of information security principles and best practices.
Understanding of project management and business processes in a college setting.

Responsibilities

Provide technical and functional support for EAB Navigate as system administrator.
Review and improve departmental processes to maximize system adoption.
Support enterprise systems, reporting platforms, workflows, and IAM.
Troubleshoot technical and functional issues across platforms.
Develop training materials and deliver end‑user training.
Maintain programs and pathways within EAB and Ad Astra.
Develop, validate, and deliver reports to support decisions.
Manage system access aligning with security and audits.

Skills

Analytical skills

Problem solving

Excel proficiency

Communication skills

Information security basics

Project management basics

Business process improvement

System support principles

Team collaboration

Software integration experience

Education

AAS degree or equivalent

Tools

EAB Navigate

SQL Server

Job description

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Posting Summary

Working Title

Role Title

Role Code

Role Code 39112-SW

FLSA

FLSA Exempt

Pay Band

Pay Band 05

Position Number

Position Number 29200011

Agency

Agency Central Virginia Community College

Division

Division Central Virginia Community College (Div)

Work Location

Work Location Lynchburg - 680

Hiring Range

Hiring Range $65,000 - $72,000

Emergency/Essential Personnel No

EEO Category

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Does this position have a bilingual or multilingual skill requirement or preference? No

Work Schedule

Typically, Monday through Friday 8:00 am to 5:00 pm.

Sensitive Position

Sensitive Position No

Job Description

Central Virginia Community College is located in Lynchburg, Virginia, in view of the Blue Ridge Mountains. CVCC is a comprehensive two-year institution of higher education with an enrollment of approximately 5,000 students in occupational/technical programs and university-parallel/college transfer programs.

Join Central Virginia Community College as an Information Technology Specialist and play a key role in supporting the systems that power our institution. In this position, you will provide both technical and functional support for enterprise applications that drive recruitment, class scheduling, advising, and student success.

You will work closely with departments across the college to identify opportunities for improvement, implement system enhancements, and deliver practical solutions that streamline operations and improve outcomes. This role goes beyond day-to-day support; you will help shape how technology is used to support students and advance institutional priorities.

As an Information Technology Specialist, you will proactively identify and implement solutions that increase efficiency, improve data quality, and enhance the user experience. Your work will directly contribute to a more effective, data-informed college environment.

RESPONSIBILITIES :

Provide comprehensive technical and functional support for EAB Navigate (Student Success and Enrollment Success), including serving as system administrator.
Review, analyze, and improve departmental business processes to maximize system effectiveness and adoption.
Support and integrate additional enterprise systems, including reporting platforms, workflow automation tools, and identity/access management systems.
Troubleshoot and resolve a wide range of technical and functional issues across supported platforms.
Proactively identify and implement integrations between EAB Navigate and other college systems.
Develop training materials and deliver training to end-users across the college.
Maintain academic programs and pathways within supported systems ( EAB and Ad Astra).
Participate in vendor meetings, system implementations, and cross-functional initiatives.
Provide support for Ad Astra scheduling, reporting, and room utilization analytics.
Support Student Information System ( SIS ) data integrations, including student groups, class scheduling, and application data.
Develop, validate, and deliver reports to support operational and strategic decision-making.
Manage system access in alignment with security, compliance, and audit requirements.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Strong analytical and problem-solving skills.
Experience reporting tools
Advanced proficiency in Microsoft Excel, including data analysis functions, pivot tables and data validation techniques.
Experience with system integrations, data mapping, or automation tools.
Excellent written and verbal communication skills, with a demonstrated ability to work effectively both independently and collaboratively within a team environment.
General understanding of software support principles and the software development lifecycle.
Ability to document and improve business processes.
Understanding of college operations, particularly non‑instructional areas.
Knowledge of information security principles and best practices.
Understanding of project management principles.
Demonstrated experience supporting and integrating software systems.

Additional Considerations

Experience in higher education.
Experience with cloud-based applications and infrastructure.
Experience writing and troubleshooting SQL queries and supporting Microsoft SQL Server environments.
Associate of Applied Science (A.A.S.) degree or equivalent combination of education and experience.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required fields are indicated with an asterisk (*)

Required Documents