Technology Support Associate

Milford School District; Milford (NH); On-site; USD 30,000 - 36,000; Full time

Job summary

Milford School District is seeking a Technology Support Associate to assist district staff and students with hardware, software, and network issues across Milford Middle School and Milford High School in Milford, NH.

You will answer technical questions, resolve Chromebook login and printing problems, and work with the IT team to address WiFi, account, and other technical challenges, ensuring reliable technology for teaching and learning.

Qualifications

• Associate's Degree in Computer Science preferred.
• Minimum of two years experience in computer support.
• Experience working in a LAN/WAN environment.
• Aware of best security practices involving computer software, hardware, privacy and phishing/malware.

Responsibilities

• Support district teaching staff by answering technical questions and resolving hardware and software issues.
• Assist students with Chromebooks, login and printing problems.
• Collaborate with IT to resolve network, WiFi, and user account issues.
• Ensure technical success among district stakeholders.

Skills

Help desk experience

Windows

Mac OS

ChromeOS

Network troubleshooting

Multi-tasking

Education

Associate's Degree in Computer Science

2+ years computer support experience

LAN/WAN experience

Job description

Technology Support Associate

Milford School District Milford Middle School - Milford, New Hampshire Open in Google Maps Milford High School - Milford, New Hampshire Open in Google Maps

Job Details

Job ID: 5890458

Application Deadline: Posted until filled

Posted: Aug 18, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

Note: This position will support multiple locations so reliable transportation is a must.

SUMMARY DESCRIPTION:

Under the direction of the Director of Technology, the Technology Support Associate will be responsible for supporting District teaching staff by answering technical questions and researching and resolving computer hardware and software issues. By helping students with Chromebooks, login and printing related issues, they will also work with the IT team to resolve larger network, WiFi and user account problems, ensuring technical success among District stakeholders.

KNOWLEDGE, SKILLS AND ABILITIES:

• Associate's Degree in Computer Science preferred and a minimum of two (2) years experience on a help desk in a LAN/WAN environment.
• Strong working knowledge and troubleshooting skills in a variety of networks and operating systems including Windows, Macintosh OS, ChromeBooks/Chrome OS.
• Experience in the maintenance and repair of Computers and related hardware.
• Ability to interact with all staff to facilitate problem solving and communication.
• Must be able to multi-task and demonstrate good prioritization skills related to a school environment.

EDUCATION TRAINING AND EXPERIENCE:

• Associate's Degree in Computer Science preferred.
• Minimum of two (2) years experience in computer support.
• Experience working in a LAN/WAN environment.
• Aware of best security practices involving computer software, hardware, privacy and phishing/malware.

CERTIFICATE AND LICENSE REQUIREMENTS:

None required.

SCHEDULE: 8 hours per day, Monday - Friday

WORK MONTHS: 12-Months (Year-Round)

SALARY: $22.00 per hour - $26.00 per hour

FLSA STATUS: Non-Exempt

Position Type: Full-time

Salary: $22 to $26 Per Hour

Job Categories:

Support Staff > Computer Support

Welcome to Milford Middle School, Milford High School

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Job Requirements

• At least 2 year(s) of relevant experience preferred.
• Associate degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Michael Henry , HR Assistant
• 100 West Street
• Milford, New Hampshire 03055
• Phone: [phone]
• Email: [e-mail]

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