IT Support Technician I — Help Desk & End-User Training

Family Health Care; Cadillac (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Family Health Care is currently seeking an Information Services Technician in Cadillac, MI. The position focuses on providing support for hardware and software needs within the organization. Key responsibilities include installation, configuration, and troubleshooting of systems.

Ideal candidates should have at least two years of relevant experience and an associate’s degree or equivalent on-the-job training. Full benefits package is offered.

Qualifications

• At least two years of work experience in Information Services.
• Experience in responding to end user support requests.
• Ability to effectively provide training for end users.

Responsibilities

• Install, configure, maintain, and troubleshoot computers and printers.
• Respond to end user support requests via various communication channels.
• Maintain documentation for various systems and processes.

Skills

Installation and configuration of hardware

Troubleshooting software issues

End user support

Documentation maintenance

Education

Associate’s degree or technical school coursework

Job description

Family Health Care is currently seeking an Information Services Technician in Cadillac, MI. The position focuses on providing support for hardware and software needs within the organization. Key responsibilities include installation, configuration, and troubleshooting of systems.

Ideal candidates should have at least two years of relevant experience and an associate’s degree or equivalent on-the-job training. Full benefits package is offered.