IT Support Technician - Classroom & Lab Tech

LaGuardia Community College; New York (NY); On-site; USD 45,000 - 51,000; Full time

Job summary

LaGuardia Community College is seeking an IT Support Assistant to assist with the maintenance of the computer desktop environment and support for Windows and Mac OS users in classrooms and labs.

The role involves configuring hardware and software, aiding faculty and students with productive software usage, and maintaining inventory and documentation. A high school diploma or GED plus relevant IT coursework is required, with potential NY driver’s license consideration.

Qualifications

• High School Diploma or GED required.
• 18 college credits in Information Technology or equivalent coursework.
• Demonstrated English language proficiency required.

Responsibilities

• Support routine operations and problem resolution of computing and communications functions.
• Install, configure, and maintain Windows and Mac OS computers and related equipment.
• Provide technical support for users in computer classrooms and laboratories.
• Assist with inventory management, license tracking, and PC maintenance.
• Document internal procedures and assist with workstation deployments.

Skills

English language proficiency

Education

High School Diploma or GED

18 college credits in Information Technology

Job description

LaGuardia Community College is seeking an IT Support Assistant to assist with the maintenance of the computer desktop environment and support for Windows and Mac OS users in classrooms and labs.

The role involves configuring hardware and software, aiding faculty and students with productive software usage, and maintaining inventory and documentation. A high school diploma or GED plus relevant IT coursework is required, with potential NY driver’s license consideration.