IT Support Tech - Microsoft 365 & Onboarding Specialist

Interdependence; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Interdependence seeks a full-time IT Support Technician to provide technical support for its employees, focusing on Microsoft 365 administration. Responsibilities include managing IT tasks for approximately 90 employees, troubleshooting various technical issues, and onboarding new users. The ideal candidate will have 5–7 years of experience in IT support and excellent communication skills to assist non-technical users. This role offers the opportunity to foster a collaborative work environment and contribute to IT process improvements.

Qualifications

• 5–7 years of experience in IT support or helpdesk operations.
• Strong experience with Microsoft 365 administration.
• Excellent troubleshooting skills across hardware, software, and connectivity.

Responsibilities

• Provide day-to-day IT support for approximately 90 employees.
• Administer and maintain Microsoft 365 environments.
• Manage employee onboarding and offboarding processes.

Skills

IT support experience

Microsoft 365 administration

Troubleshooting skills

Organizational skills

Customer service mindset

Tools

Microsoft 365

Job description

Interdependence seeks a full-time IT Support Technician to provide technical support for its employees, focusing on Microsoft 365 administration. Responsibilities include managing IT tasks for approximately 90 employees, troubleshooting various technical issues, and onboarding new users. The ideal candidate will have 5–7 years of experience in IT support and excellent communication skills to assist non-technical users. This role offers the opportunity to foster a collaborative work environment and contribute to IT process improvements.