IT Support & Systems Technician

Career

Fort Worth (TX)

On-site

USD 40,000 - 64,000

Full time

2 days ago

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Job summary

Hire Energy Staffing is seeking an IT Support professional in Fort Worth, TX, to install, repair and support computer hardware, software and peripherals. You will oversee daily system performance and assist with rolling out new applications.

You will provide user support for operational systems and hardware, support NPIs, and collaborate with multiple departments on project needs. This role requires basic networking, OS experience, and a proactive problem-solving mindset.

Qualifications

Degree in computer science, IT or related field preferred with a minimum of three years plus of experience as IT support.
Certification in CompTIA A+ and CompTIA Network+.
Oracle database SQL experience highly preferred.
Basic experience with Linux and Windows operating systems.
Basic experience with in-network cabling, switches and routers.
Ability to troubleshoot and problem solve.
Microsoft Office product knowledge.
Working knowledge and skill of repairing PCs, laptops, printer/scanner setup and maintenance.
Keep your work area daily, according to the standard of the 5S's.
Participate in Lean Manufacturing /EMC Teams and / or FIH key principles on quality, costs, productivity and social responsibility, etc.
Comply with and enforce the provisions of the System Management Environment, Health and Safety.
Ensure that policies, procedures and work instructions of your work area are updated and implemented.
Comply with the annual mandatory training plan.
Maintain the effectiveness of the Quality Management System according to the applicable standards.

Responsibilities

Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
Assist Jr. IT Technicians as needed.
Oversee the daily performance of computer systems.
Supporting the roll-out of new applications.
Provide support to users related to operational systems, applications and hardware.
Support NPIs (New Products Introduction)
Working on system troubleshooting
Control the IT equipment inventory.
Work with various departments on levels for project needs.
Provide level one assistance for issues related with shop floor control systems.
Other duties as assigned.