Onsite IT Technician: Hardware Repair & Install (Fort Worth)

Insight Enterprises, Inc.; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Enterprises, Inc. is seeking a Flex Services Technician to be the go-to expert for installing, repairing, testing, and servicing a wide range of systems and communication technologies at our Fort Worth, TX office.

You’ll diagnose hardware issues, minimize downtime, and ensure accurate documentation for billing and compliance. Qualifications include 2–5 years of IT support, strong communication, and a relevant IT certificate or diploma.

Qualifications

• IT-related certificate or diploma.
• 2–5 years of troubleshooting or IT support experience.
• Strong communication, organizational, customer service, and problem-solving skills.
• A+ certification (preferred).
• Previous experience working as certified HP, Dell or Lenovo technician (preferred).

Responsibilities

• Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime.
• Installing and testing hardware, ensuring everything works flawlessly and following any specialized instructions.
• Completing all required technical documentation for billing, product returns, and compliance.
• Supporting Insight’s depot programs such as Hot Swap and Repair

Skills

IT support

Communication

Customer service

Problem solving

A+ certification

Vendor certifications

Education

IT certificate or diploma

A+ certification (preferred)

Job description

Insight Enterprises, Inc. is seeking a Flex Services Technician to be the go-to expert for installing, repairing, testing, and servicing a wide range of systems and communication technologies at our Fort Worth, TX office.

You’ll diagnose hardware issues, minimize downtime, and ensure accurate documentation for billing and compliance. Qualifications include 2–5 years of IT support, strong communication, and a relevant IT certificate or diploma.